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§ Process — From first call to support retainer

How we work, step by step.

Six steps. Two-week sprints. Weekly demos. Written decisions. No mystery between Monday and Friday.

§ Steps · 01–06

The shape of an engagement.

01

Discovery

STEP 01 OF 06

We sit with the people who'll use the thing. We map the problem before we sketch a solution.

YOU RECEIVE Discovery brief, scoped questions, named constraints.
02

Proposal & Planning

STEP 02 OF 06

A written proposal: scope, milestones, money, and what we will not be doing. No surprises.

YOU RECEIVE Signed SOW, roadmap with dates, engagement model.
03

Design

STEP 03 OF 06

Architecture and interface, in parallel. Pen and paper before pixels, pixels before code.

YOU RECEIVE Clickable prototype, technical RFC, decisions log.
04

Development

STEP 04 OF 06

Two-week iterations, weekly demos, written decisions. The codebase tells the truth about itself.

YOU RECEIVE Working software at the end of every sprint.
05

QA & Launch

STEP 05 OF 06

Test plans tied to acceptance criteria. Soft launches, dark launches, real launches.

YOU RECEIVE Release notes, runbooks, on-call schedule.
06

Support & Growth

STEP 06 OF 06

We don't disappear after launch. SLAs, monthly reviews, and a plan for the next thing.

YOU RECEIVE Maintenance retainer, growth roadmap, handover docs.
§ Communication — Cadence

You won't have to ask where the project is.

MONDAY

Weekly plan

Written, shared. What we're shipping this week and what we're not.

FRIDAY

Demo + notes

Live demo of what moved. Written summary in the channel after.

ALWAYS

Shared tools

GitHub, Linear, Figma — full access from day one. Read-only by default, contributor on request.

ON CALL

Single point of contact

One person who'll always pick up. A backup who knows your project just as well.

§ Engagement models

The contract changes shape with the work.

01

First sprint

Fixed scope, fixed price. Discovery, design, and a thin slice of working software. Decide together what comes next.

2–6 WEEKS
02

Project build

Defined outcome, time-and-materials with a monthly cap. Two-week iterations. You sit in on demos.

3–12 MONTHS
03

Dedicated team

Vetted engineers embedded with your team. They join your stand-up. They use your tools. They speak your timezone.

6+ MONTHS
§ FAQ — Pre-sales questions

The questions we've heard before.

A first sprint is 2–6 weeks. Long-term builds run three to twelve months. Dedicated teams are open-ended with a 30-day notice on either side.

Read it. Tested? Now let's try it.

Most projects start with a 30-minute call. We listen first, write up notes second.
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